Delivery and Payment
Payment
We want your shopping experience with Ollimoon to feel not only beautiful — but also effortless. All payments are processed through secure services, so your data is always safe — we never store or share it with third parties.
You can choose the most convenient payment method:
- Visa / Mastercard
- Apple Pay / Google Pay
- PayPal
- Klarna (pay in installments)
- Bank transfer
- USDT (for international customers)
You can also select your preferred currency directly on the website — this way you’ll see the final amount without any extra conversions. After placing your order, you’ll receive a confirmation email with all details and delivery status.
A small note: when paying from an international bank account, double currency conversion may occur depending on your bank’s policy. If you’d like to avoid such fees, we’ll gladly help you find the most cost-efficient payment option.
Prefer another method? Just write to us — we’re always here to help you choose the best payment option for your country 💛
Payment methods
Delivery
We ship orders from Spain across the EU. Delivery usually takes 3–7 business days, and you can track your parcel online.
If you’re outside the EU (e.g., UK, Switzerland, Norway, etc.),
custom regulations apply — but don’t worry, it’s simple:
All customs duties and taxes are paid by the recipient.
Once your parcel arrives in your country, the courier will send you a message with the exact amount and payment options — usually payable online or upon delivery.
You’ll also see on our website the order amount that qualifies for free shipping 💛
Gift Wrapping
If you’re choosing Ollimoon as a gift — we’ll make it extra special ✨
Each parcel includes a branded card with space for your personal message.
Perfect for birthdays, baby showers, or those “just because” moments.
Everything looks soft, charming, and festive — ready to be gifted straight from the box.
See gift wrapping options
We’re always here for you
If you have any questions during payment, shipping, or checkout, our Care Team will be happy to help.
Just send us a message — and we’ll guide you every step of the way 💛